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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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savana bellows

July 2, 2026

5  out of  5
rating by savana bellows
"I have been a loyal customer here for over 30 years and wouldn't go anywhere else. They have great customer service."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mark Carney’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Holly ."
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john simones

June 30, 2026

5  out of  5
rating by john simones
"Shirley was a tremendous help with a mutual customer’s state-to-state policy transfer. She’s highly knowledgeable, responsive, and genuinely customer focused. The Carney Team is lucky to have her, as she’s a strong asset to their team."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Mark Carney’s Team! We deeply appreciate your kind words here in Holly . "
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Rick

June 24, 2026

1  out of  5
rating by Rick
"It's been 7 business days waiting for a $1,499 refund check with no end in sight. State Farm cashed a check we sent them when they shouldn't have since it was a policy quote they told us they couldn't honor only AFTER we closed on the loan. So my home construction gets to be delayed until this is resolved.

Update on 6/24 - Still waiting for my money. Who knows if I'll get it back."
We responded:
"Sorry for the delay. Our office will contact State Farm and try to get the check to you as soon as possible. Sincerely, Mark Carney "
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Lynn Semmens

November 2, 2025

2  out of  5
rating by Lynn Semmens
"never returns phone calls or fixes things ya ask them to fix"
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Amber Kealy

June 11, 2025

5  out of  5
rating by Amber Kealy
"Knowledgeable State Farm agent who cares about his customers best interest give their office a call for a quote on your auto insurance!"
We responded:
"Thanks for your comments. We appreciate your comments. Mark"
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Marissa King

April 1, 2025

5  out of  5
rating by Marissa King
"Give David a raise, like seriously. I was having some issues with my billing, and David took care of it so well. The issue and solution was a multi-month process, but throughout all of that David would answer all my questions, call me with updates, and was very kind and thorough. He got my issue resolved, and I am now very happy. He did a great job. I felt bad that he had to go through all that hassle, but man, he handled it like a champ. I am very very grateful for David. Thanks so much!"
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Dena Everett

March 30, 2024

5  out of  5
rating by Dena Everett
"Great customer service!"
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Juan Cortes

October 5, 2023

5  out of  5
rating by Juan Cortes
"Muy amables"
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Austin Moore

January 13, 2023

5  out of  5
rating by Austin Moore
"Shirley was awesome and took great car of me, made the process very simple and was a pleasure to talk to
if you need insurance give the, a shot"
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Janice Dockter

September 26, 2022

5  out of  5
rating by Janice Dockter
"Polite & helpful"
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Kevin Napper

September 13, 2022

4  out of  5
rating by Kevin Napper
"Very nice people"
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M. R.

February 28, 2022

1  out of  5
rating by M. R.
"Never heard back at all."
We responded:
"Try to respond to all our callers as soon as possible. Sorry we did not contact. Please give us another call. Sincerely, Mark Carney"
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brian cates

September 3, 2021

5  out of  5
rating by brian cates
"Great service ."
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Andrea Bitler

June 25, 2021

5  out of  5
rating by Andrea Bitler
"Always friendly service when I visit. Had my back with a recent claim. No run around at all, just simply "you're covered." And it was taken care of. Good people."
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Kimberly Lacey

May 20, 2021

5  out of  5
rating by Kimberly Lacey
"Very polite and answered all of our questions."
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Charles Joslin II

May 17, 2021

5  out of  5
rating by Charles Joslin II
"Great professional service!"
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Daren Peel

April 11, 2021

5  out of  5
rating by Daren Peel
"I've been with them for about 10 years. Great people to deal with"
We responded:
"Thank you for the comment."
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Jessica Whitefoot-Dendy

December 11, 2020

5  out of  5
rating by Jessica Whitefoot-Dendy
"Mark Carney has the best State Farm office around!, I always am giving Google reviews so I can give people the real deal on a place, because let's face it we all have bad days and sometimes years, like all of 2020 😆 however I want to thank you guys all at Mark Carney State Farm for being there through the ups and downs! I literally mean that, thank you so much for showing me compassion and helping me get the absolute best auto rates. I am not a financially rich person however I feel like a "rich person" because money isn't the only way to be rich and I want to say you guys are all very rich people to me! I feel like family when I come see you guys I actually want to come in and it makes me feel good about paying my insurance 😆 I know this may sound funny to some people, however when you have low income these people will do their very best to fund you auto at whatever coverage you need at the cheapest rate. Sometimes it seems like your just paying money monthly to drive your car legally, because we don't expect to get in accidents, well let me tell you when that unexpected accident happens Mark, ,Shirley, and Ben truly care and are there for you!! These people make you feel good while your there and you leave not feeling like you threw your money away. The ups and downs are always there but they are amazing agents that treat you like they say.... "like a good neighbor, state farm is there! With coverage from them they are actually there! They are nice and easy to work with and talk to. Insurance laws are always changing. So they are always there to explain to you whats your options and when your in a bind with money they will make sure they help you figure out a plan and rate that works best for you! I wish I was able to have everything insured through them, and its not too hard to have, but this year I have had to cut to the bare minimum living and they have been there for me!
So I want to say THANK YOU! Also if you live in the holly area and are looking for a better rate or just need to get insured call these guys, out of all the entire market I believe they are #1. Not only is this amazing but they are also a huge staple to the holly community. I remember coming in as a toddler getting a safety sucker. These people do life long business with consumers because they strive to be the best! It goes along way too! My dads had them for atleast 35 years for sure! Anyway my review is beyond words apparently call them today and see what you can protect and how much money you can save, auto life home hospital rental they have every insurance you can need and I promise you won't find a better quote! This office deserves recognition for how wonderful they are!
Thanks again sincerely! God bless you all and happy New year! Here is to a better 2021! Cheers"
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Racheal Melton

December 8, 2020

5  out of  5
rating by Racheal Melton
"These people are great!"
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Rick

February 19, 2020

5  out of  5
rating by Rick
"Best insurance prices in tone"
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CHRIS ADKINS

February 7, 2020

5  out of  5
rating by CHRIS ADKINS
"Always been great service been with them for many years now"
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asldka gsghd

November 13, 2019

2  out of  5
rating by asldka gsghd
"Called a bit back, and the person who answered the phone said he couldn't help me because he had an appointment. But I'm kinda confused on why he is the only one there?????? I called them before and there was more than one, the last time I checked."
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Ronald Glasson

June 21, 2019

5  out of  5
rating by Ronald Glasson
"All the staff here is very friendly and informative. None of them come off as "pushy" when going over insurance options and are very knowledgeable."
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Michael Brown

June 10, 2019

5  out of  5
rating by Michael Brown
"Excellent service. Friendly. Low pressure presentat8."
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daren peel

May 18, 2019

5  out of  5
rating by daren peel
"This is a great small town feel insurance agency. Their knowledgeable and friendly. Been a client for about 7 years"